TRUZH is designed for trusted local trading. Verified communities, in-app messaging, and active moderation protect you from end to end - but informed users are the strongest defense of all.
Technology, people, and verified communities working together to keep every trade safe.
Predictive systems scan listings, profiles, and messages 24/7 to flag suspicious activity, prohibited items, and potential fraud before it reaches you.
Every report submitted by a TRUZH user is reviewed by our Safety & Support team. Real people, real decisions, real accountability.
Communities require institutional email verification. Clans require admin approval. Trust starts before the first message is sent.
Never share passwords, verification codes, or financial details through chat or any other channel. TRUZH will never ask you for these. If anyone does, it's a scam - report it immediately.
Scammers follow predictable patterns. Learn the red flags and you'll spot them every time.
Anyone asking you to continue a conversation on WhatsApp, email, or phone before meeting is a serious red flag.
Links asking you to 'verify' or 'pay' outside the platform are classic phishing attempts. Never click them.
If a price feels unrealistically low for a high-value item, trust your instincts. Scammers use bargain bait to attract victims.
Empty profiles with no listings, photo, or activity are higher risk. Verified profiles with history are safer to trade with.
'Urgent sale,' 'last chance,' 'grab it now' - these phrases are designed to bypass your judgment. Take your time.
TRUZH will never ask for your password, ID, bank details, or verification codes via chat or email.
Most TRUZH trades happen face-to-face within Communities and Clans. The exchange feels personal because it is - and with a few simple precautions, it's safer than any long-distance shipped transaction.
Remember: For in-person cash trades, TRUZH does not track or mediate the transaction. The exchange is your responsibility.
The basics, done well, prevent the vast majority of account takeovers.
Create a password you don't use anywhere else. Use a password manager if you can.
Your registered email receives security alerts and verification codes. Always keep it accessible.
When 2FA is available in your region, turn it on. It's the single best protection against account takeover.
Used a friend's phone or a public computer? Always log out before leaving.
Most TRUZH transactions are completed in person within Communities and Clans. For Public Marketplace trades and high-value items, use the integrated TRUZH-secured payment option for full buyer protection.
If you've been a victim of fraud: Contact your bank immediately, report the incident to TRUZH Support, and notify local authorities.
As a seller, transparency is your strongest asset. Honest listings result in faster sales, fewer disputes, and a stronger reputation within your community.
Every TRUZH user is expected to treat others with respect. Violations may result in listing removal, account suspension, or permanent ban depending on severity.
Available on every listing, profile, and chat message. Reports are reviewed confidentially by our Safety & Support team.
Block any user from contacting you again. The action is immediate and the user is not notified.
Screenshots, transaction IDs, and message records help our team investigate quickly and act decisively.
For fraud, threats, or illegal activity, contact local law enforcement first, then notify TRUZH Support so we can take additional action.
Six questions to ask yourself before any in-person exchange.
If something feels wrong, trust your instincts and report it. Our Safety & Support team is here to help.
Need to report something urgent? Email contact@truzh.com