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Cookie Policy

Cookies, fully transparent

Learn exactly which cookies TRUZH uses, why we use them, and how to manage them. No tricks, no dark patterns - full control in your hands.

Last updated: March 2026 · Compliant with EU GDPR & ePrivacy Directive

The basics

What are cookies?

Cookies are small text files placed on your device when you visit a website or use an app. They allow TRUZH to recognise your browser, remember your preferences, and enable key features such as secure login, session continuity, and personalized content.

We may also use similar technologies - such as local storage, tracking pixels, and SDK identifiers - for equivalent purposes. Throughout this policy, the term "cookies" refers to all of these technologies collectively.

The three categories

Categories of cookies we use

Every cookie on TRUZH falls into one of these three categories. You control the optional ones.

Strictly necessary

Always active

Essential for the platform to function. They enable authentication, security, session management, and core marketplace operations. These cannot be disabled.

Examples

  • User authentication and login
  • Session management
  • Security and fraud prevention
  • Shopping cart functionality
  • Form submission

Analytics

Optional: your choice

Help us understand how users interact with TRUZH so we can improve performance, fix errors, and build better features. Activated only after you provide consent.

Examples

  • Page view counts and traffic patterns
  • Feature usage statistics
  • Error reporting and crash analytics
  • User journey analysis
  • Performance monitoring

Marketing

Optional: opt-in only

Used to deliver relevant content and measure marketing campaign effectiveness across platforms. Disabled by default and activated only with your explicit consent.

Examples

  • Personalized content recommendations
  • Campaign measurement
  • Cross-platform audience matching
  • Retargeting on social platforms
  • Conversion tracking
Cookie inventory

Every cookie, listed

The complete list of cookies TRUZH may set, what they do, how long they last, and who provides them.

Cookie nameTypePurposeRetentionProvider
session_idStrictly necessaryMaintains user login sessionBrowser sessionTRUZH
csrf_tokenStrictly necessaryCross-site request forgery protectionBrowser sessionTRUZH
auth_tokenStrictly necessaryAuthenticated user identification30 daysTRUZH
cookie_consentStrictly necessaryStores your cookie preferences12 monthsTRUZH
language_prefStrictly necessaryRemembers your language setting12 monthsTRUZH
_gaAnalyticsDistinguishes unique users for analyticsUp to 24 monthsGoogle Analytics
_ga_*AnalyticsPersists session state for analyticsUp to 24 monthsGoogle Analytics
_gidAnalyticsDistinguishes users for daily analytics24 hoursGoogle Analytics
fbpMarketingFacebook campaign measurementUp to 90 daysMeta
ads_prefMarketingPersonalized advertising preferences6–24 monthsThird-party ad partners

This list is illustrative and may evolve as TRUZH grows. The most up-to-date list is always available in the Cookie Settings panel within the platform.

Your choice

How you consent

When you first visit TRUZH, our cookie consent banner gives you three clear options. Non-essential cookies are never set before you choose.

Accept all

Enable all cookie categories for the full personalized experience.

Reject non-essential

Only strictly necessary cookies will be set. Core functionality remains intact.

Customize preferences

Choose category by category which cookies you accept and which you reject.

Change your mind? You can update or withdraw your consent at any time via the Cookie Settings link in the website footer. Your preferences will apply immediately.

Direct browser control

Managing cookies in your browser

In addition to TRUZH's Cookie Settings panel, you can manage cookies directly through your browser. Most browsers allow you to view, block, or delete cookies on a per-site or global basis.

Here are official guides for the most common browsers:

Heads up: Blocking essential cookies may limit platform functionality or prevent you from logging in.

External providers

Third-party cookies

Certain features on TRUZH - such as analytics tools, embedded content, social media plugins, or payment services - may set cookies from third-party providers. These cookies are subject to the respective providers' privacy and cookie policies.

A full, up-to-date list of third-party providers is available in our Cookie Settings interface. We require all third parties to comply with applicable data protection laws.

Your rights

Your rights regarding cookies

  • Accept, reject, or customize cookie preferences at any time
  • Withdraw consent at any time without affecting prior legitimate processing
  • Access core TRUZH features regardless of your non-essential cookie choices
  • Lodge a complaint with your local data protection authority if your rights are not respected
  • Manage cookies directly through your browser settings
  • Delete existing cookies at any time

Policy updates

We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our practices. If changes are significant, we will prompt you to review and re-confirm your preferences. The current version is always available at truzh.com/cookies.

Questions about cookies?

Our privacy team is here to help with any cookie or tracking question.